ITS should be contacted for all UH-owned equipment concerns. The CLT IT office does not provide services that are available from ITS.
Information Technology Services (ITS) Technical Support
The Information Technology Services (ITS) Academic Technologies section provides technical support via email, telephone, and walk-in to UH faculty, staff and students systemwide through the ITS Help Desk. The standard setup will include installation of all OS critical updates, anti-virus software, and peripheral setup. Optionally, the Technician can install requested supported programs (e.g. web browser, email client, Acrobat Reader, Microsoft Office, etc.), and will be sure to install all associated software updates. They can also assist with configuring the computer to regularly check for and install critical software and OS updates.
ITS Help Desk:
Phone: 808-956-8883
Email: help@hawaii.edu
Walk-in: Information Technology Center
CLT IT Support
IT Consultation
- Web consultation
- Computer replacement policy
- Hardware/software consultation for instructional and research purposes
- Data security
IT Management
- Manage IT infrastructure for LLL
- Web infrastructure
- Research infrastructure
- Data management
- Language labs support
Language Technology Projects
- Online learning environments
- Language resource development
- Language research tools
- Computer based language testing
Aitor Alvarez
IT Specialist
email
Moore Hall 153
Songmin Kim
IT Specialist
email
Moore Hall 153
