ITS should be contacted for all UH-owned equipment concerns. The CLT IT office does not provide services that are available from ITS.
Information Technology Services (ITS) Technical Support
Need help with Google@UH, Laulima, or MyUH, or have a problem with your computer? Call the ITS Help Desk! Help Desk Consultants are available for phone and email support 24 hours a day, 7 days a week, including holidays! If you are on the Manoa campus, the ITS Help Desk also offers walk-in support at the Information Technology Center from Monday through Friday 8:00am to 4:30pm, and through the ITS Labs during posted hours. Walk-in support is not available on holidays.
ITS Help Desk:
Phone: 808-956-8883
Email: help@hawaii.edu
Walk-in: Information Technology Center
CLT IT Support
IT Consultation
– Web consultation
– Computer replacement policy
– Hardware/software consultation for instructional and research purposes
– Data security
IT Management
– Manage IT infrastructure for CALL
– Web infrastructure
– Research infrastructure
– Data management
– Language labs support
Language Technology Projects
– Online learning environments
– Language resource development
– Language research tools
– Computer based language testing

Aitor Alvarez
IT Specialist
email
Moore Hall 153

Songmin Kim
IT Specialist
email
Moore Hall 161